I ship worldwide and offer the following shipping options which will be determined at checkout once you have entered your delivery address.

UK | FREE delivery on small category works

INTERNATIONAL | FREE delivery on small category works

*Larger works/orders may incur additional charges (you will be notified of this before your order is processed).

*International Delivery: Please note that International deliveries may incur additional import, duty and VAT charges calculated at destination country and are to be paid by you, the purchaser.

*Framed artworks require a shipping fee. Please get in touch to discuss prior to purchasing.

Smaller category works are sent via Royal Mail, First Class signed for. Larger/multiple works are sent tracked via courier.

All works are shipped flat with protective packaging.

Once your order has been dispatched, where possible you will receive an email with a tracking number so you can follow your parcels journey status.

Delivery time
Please allow up to 14 days for your order to arrive.

For already framed works listed on my online store, the above delivery time applies. For orders where framing is required, additional delivery time may be required due to framers’ lead times and will be discussed and confirmed on an individual basis. 

Returns

Please contact me with your order number/proof of purchase on info@daviddrey.com if you wish to process a return.

You will be responsible for the postage cost to return your item and are advised to use a tracked service. I cannot accept responsibility for any loss or damage to returned artwork whilst in transit and do not guarantee that your returned item will be received.

RETURNS

Returns are accepted within 14 days of receiving your order.

Full refunds will only be granted if the artwork is returned in its original condition and packaging. Please note that artworks not in their original condition or damaged for reasons not due to my error are not eligible for a refund.

Shipping return costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

Exchanges are not currently accepted.

* At this time we are unable to offer a refund or return on any product(s) sent outside of the UK.

Terms of Service 

DISPLAY

Every effort is made to display colours as accurately as possible; however, different devices display colour differently and may therefore vary. Payment will confirm your acknowledgement and acceptance of this.

COPYRIGHT

Copyright remains with the artist. Under no circumstances may artwork be reproduced. Payment will confirm your acknowledgement and acceptance of this.

FAQs

What payment methods do you accept?
Payments are taken through Stripe in UK pounds from your credit card. We do not store any of your debit/credit card details.


Do you offer framing?
If you would like to have your work framed, please get in touch. I am happy to help with framing or offer advice on framing options. 

For orders where framing is required, additional delivery time may be required due to framers’ lead times and will be discussed and confirmed on an individual basis. 

A selection of works are available readily framed.


Are there any care instructions for looking after my artwork?I advise hanging and displaying artwork out of direct sunlight to avoid fading. Frame with Museum Glass/UV protected glazing and anti-reflective glass where possible.

Can I commission artwork?
Yes, if you would like to commission a unique work, please get in touch to discuss ideas.